Ingenious Search for Windows
Ingenious Search indexes and processes your selected files, classic Outlook/PST mail, and local PDF or Word documents on your Windows PC. Those local indexes and document contents are not uploaded to Ingenious Tools merely because you search, organize, edit, or use local AI.
Free Ingenious Search AI runs on your PC. If you deliberately use managed Ingenious AI with a subscription, the selected prompt and supporting content pass through our shared AI service to its model providers. We retain account, billing, action and diagnostic metadata needed for fulfillment and security; provider processing follows the linked AI disclosure. Customer sessions and entitlement proof use Windows account protection. Free update checks send version and channel, never your documents or search index. Gmail is disabled in this public release.
Workiz Buddy
When an authorized customer connects Workiz Buddy, we process the Ingenious Tools account and workspace identity, user role, connector status, encrypted Workiz credentials, supported Workiz jobs, leads, team and time-off records, authenticated webhook events, customer-supplied estimate report rows, manual workflow states, outcome notes, and audit events needed to provide the service.
Workiz credentials are encrypted server-side and are not stored in the browser. Operational records are tenant-scoped. We use them to reconcile estimate history, maintain the manual recovery queue, validate access, provide support, secure the service, and improve reliability. Workiz Buddy does not automatically contact individual customers in the private pilot.
Workiz remains a separate service and processes information under its own privacy policy when you authorize access. After cancellation or owner-requested offboarding, the workspace becomes read-only for up to 30 days so an authorized owner can export tenant data; eligible operational data is then scheduled for deletion, subject to limited security, tax, accounting, fraud-prevention, backup, and legal-retention obligations.
What we collect
We collect the information you give us directly, such as your email address when you start a trial, buy a supported subscription, link a Google Play purchase, open a support ticket, or create an account. A name is collected only when a form specifically asks for it. We also collect operational data needed to run the products.
- Account and contact details you provide (usually an email address, and a name only where requested).
- License and subscription records tied to your email.
- Support ticket content, including optional diagnostic bundles you choose to attach.
- Basic usage events from our website and apps (page views, downloads, update checks, license validations) with device identifiers stored as one-way hashes.
- Payment records are handled by our payment processor; we never receive or store full card numbers.
- For Ingenious Voice Assistant, we receive Google Play purchase status and history, an encrypted purchase token, and a random app installation identifier stored on our server only as a one-way hash.
- Voice is transcribed by the Android speech recognizer selected on your device, under that service's settings and privacy terms. Ingenious Voice Assistant uses a local Gemma model or optional Ingenious Premium; customers do not supply provider accounts or keys.
- Local Gemma inference stays on your Android device. If you enable Ingenious Premium as primary or fallback, your question is sent through Ingenious Tools to our managed AI service providers. We keep request identifiers, status, usage and purchase records. Answers are temporarily cached to prevent duplicate charges on retries; cache cleanup is triggered by later requests after 15 minutes, so deletion is not guaranteed at exactly 15 minutes.
- Voice Assistant saves question and answer history on the phone by default. You can disable saving or clear history in Settings. Music files stay on the phone. Online weather and place searches send the requested location to the relevant data service.
- If you use Report answer, you review and explicitly send the displayed question, answer, selected reason and app version to our private support queue, including when the answer was generated locally. No account or Premium subscription is required for a report. Reports are retained for content review and product improvement. Your network address is processed for abuse prevention and stored as a hash that changes daily.
- Photos and listing details stay on your device unless you choose an AI-assisted action, in which case the selected content is sent securely for that request.
How we use it
We use this information to deliver licenses and downloads, provide updates, answer support requests, prevent abuse of trials and licenses, improve the products, and meet legal obligations. We do not sell personal information.
Hosted Buddy products and connected business data
Workiz Buddy and ServiceTitan Buddy private previews use clearly labeled sample data and do not request or store customer platform credentials. If a hosted Buddy product is later activated for an authorized business, we process only the connected records and account details needed for the enabled workflows, such as supported estimates, jobs, customers, locations, communications, and financial-status fields.
Connection credentials are handled server-side and are intended to be encrypted at rest. Access is scoped to the customer workspace and assigned team role. Provider-owned records remain separate from human-owned workflow information such as priorities, assignments, follow-up dates, dispositions, and notes so a refresh does not silently erase the team’s work.
Connected business data is not sold or used for advertising. A live integration remains disabled until the applicable tenant isolation, credential protection, retention, export, deletion, and audit controls have been verified for that product.
Ingenious Notifications on Android
Ingenious Notifications uses Android notification access, after a prominent in-app disclosure, to recognize incoming Google Messages SMS/RCS and supported dialer call alerts. Notification content is processed on the phone unless you deliberately select OpenRouter or Managed Ingenious AI. Contacts permission is optional for saved contact names and contact-dependent filtering; matching stays on the phone.
Notification content is retained locally for 90 days. Items marked Important remain while marked, and content-free processing statistics may be retained. Filters govern spoken readouts; they do not remove notifications from the originating app. Android may redact protected verification codes or withhold work-profile content.
If your organization assigns a sales route through a compatible Ingenious Tools account, location sharing begins only after you open that route and tap Start. The service retains only the latest active-route point. Tracking stops and that live point is removed when you stop, complete, or cancel the route. Local-only AI does not disable separately enabled account, support, or organizational network features.
The offline model and local tasks stay on the device. Bring-your-own OpenRouter sends selected message text to OpenRouter and the model provider you choose. Managed Ingenious AI sends selected message text through Ingenious Tools to our company-managed OpenRouter account. Message text is used only to complete that request and is never stored in our database or application logs.
Account linking stores a hashed installation identifier, device session, entitlement state, Google Play purchase records, and Managed AI request IDs, token counts, costs, status, and timestamps. Raw Google Play purchase tokens are encrypted. Diagnostic reports are redacted and sent only when you consent.
- Google Play purchase and subscription status is processed for entitlement restoration and fraud prevention.
- The registered 30-day trial includes 1,000 Managed AI actions total; paid Managed plans include 1,000 successful actions per month.
- Failed or unsafe Managed AI responses restore quota and cause the original message to be read.
- Deleting Ingenious Notifications data revokes its device sessions and removes its link, support, and usage data without deleting unrelated Ingenious Tools products.
Essential cookies and account sessions
We use essential first-party cookies to keep you signed in, protect passwordless account verification, remember security state, and complete customer actions. These cookies are necessary to provide the service. We do not currently use advertising cookies or cross-site behavioral tracking. If that changes, we will add any consent controls required by law before the optional technology is enabled.
Service providers
We rely on a small set of processors to operate the service: Cloudflare (hosting and file delivery), Supabase (database and authentication), Stripe (payments for supported website products), Google Play (Android distribution and Play purchases), OpenRouter and the selected model provider (customer-key and Managed AI cloud requests), and Resend (transactional email). Each receives only what it needs to perform its function.
Security and international processing
We use access controls, encryption in transit, restricted server credentials, signed license and release records, and service-provider security controls appropriate to the information we handle. No system is perfectly secure, so please contact us promptly if you believe your account or data is at risk.
Our service providers may process information in the United States and other countries where they operate. Where applicable, those providers use contractual or legal transfer protections for international processing.
Retention and deletion
License and purchase records are kept while your subscription is active and as long as required for tax, accounting, fraud-prevention, and legal purposes. Support tickets are retained so we can reference past issues. You can permanently delete your account at ingenioustools.net/account/delete; we remove or anonymize personal data that is not required by law.
Children and policy changes
Ingenious Tools is intended for adults and business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
When this policy changes, we update the effective date and publish the revised policy at ingenioustools.net/privacy. Material changes may also be announced through the site, product, or account email.
Your rights
You can request a copy or correction of your personal data by contacting [email protected], and you can delete your account at ingenioustools.net/account/delete. If you are in a jurisdiction with specific privacy rights (such as GDPR or CCPA regions), we honor access, portability, correction, and deletion requests accordingly.
Contact
Privacy questions: [email protected].