Ingenious app · In development
Ingenious Voice Answering
AI phone answering wired into Workiz and ServiceTitan.
The Ingenious phone-answering app for Workiz and ServiceTitan businesses. Optional modules extend it with text and lead-response automation while keeping one consistent set of business rules.
Who it is for
Field-service companies and franchises that need every call answered fast without paying for premium platform tiers or a full-time answering staff.
From input to outcome
A clearer path through the work.
Answers with your integrated price list, customer-service rules, and sales rules.
Natural voice with barge-in interruption and custom background-noise detection.
Reads live appointment schedules in both Workiz and ServiceTitan before booking.
Documents every call with recordings, transcripts, exception flags, and review items.
Recognizes instant transfer requests and flags misunderstood interactions for review.
Trust and control
Designed around practical results.
- Average response delay before answering a customer request is under 100 milliseconds.
- Split-model architecture keeps hard costs to pennies per call.
- No premium Workiz or ServiceTitan subscription tiers required.
See it in action
Product screens are kept separate from page labels for clear reading.
Product updates
Version history
Published release notes will appear here newest-first.
Product work
Features and bugs getting attention
Public planned and in-progress work will appear here.
What you need to run it
- Workiz or ServiceTitan account
- Business phone number
- Modern web browser
Questions, answered
Does it need a premium Workiz or ServiceTitan plan?
No. The system was built to work without special subscription levels or premium service tiers, which keeps per-call costs very low.
What happens when a caller asks for a person?
Instant transfer requests are recognized and routed, and long gaps or misunderstood interactions are flagged for administrator review with the option to add new rules.
Follow the launch
Get an update when Ingenious Voice Answering reaches its next milestone.
Occasional product updates and launch news. No purchase is being offered yet.